Since 1971, Canadians have trusted The Brick to furnish their homes. Our head office is proudly located in Edmonton, Alberta, and we operate more than 200 stores across Canada – including The Brick, The Brick Mattress Store, The Brick Outlet.
We are known nationwide for selling high quality household furniture, mattresses, appliances and home electronics at great prices. Our friendly and professional people work hard for our customers every day, both in-store and online.more...See more text
Horrible business with bad customer service. They deliver broken goods and refuse to replace them. Never awnser there phones and when they do they are zero help anyways.
I was pleasantly surprised with the service we received from Abbotsford representative Ali!
He was very approachable, knowledgeable & best off all not pushy at all!
He took the time to go over & price out several different options for our kitchen appliance package & at no time did I feel rushed or uncomfortable.
I would highly recommend him & hope that management at The Brick acknowledge this wonderful employee they have!
Never recommending this company. I have called many times regarding when my couch will be delivered, I have been hung up on and I have left messages, with no response.
DO NOT buy from the Brick and DO NOT buy their warranty as they do not honour it.
We bought a leather loveseat and sofa with recliner and bought a 5 year warranty on the mechanism and the leather.
This last August, we contacted them (4 years into the warranty) and Brick refused to honour their warranty as they said that we did not contact them right away.
Their was a month delay on the loveseat but none on the sofa! We contacted them right away when the sofa started doing what the loveseat did.
It's been a yr & we're still missing pieces. We just finished a year of renos, spent 100s of 1000s. We're overdue & overbudget but this Brick has been the worst part. They sold to us knowing we couldn't take delivery for 6 months. They call us 3x/wk about delivery until we stopped taking their calls. Delivery happens & we're missing pieces that take 3 weeks to get. Then there are more missing pieces. Now a year from purchase, 3 months from deliver. They just called to delay the pieces again!
