Victoria Lifeline - the #1 Medical Alarm Service in Manitoba! Celebrating over 30 years of safe and independent living, Victoria Lifeline has helped over 50,000 people live with confidence and dignity in their own homes. Our medical alert service provides subscribers with 24/7 access to help both inside the home and out. With industry leading fall detection technology and GPS enabled help buttons, individuals feel more confident knowing they can access emergency assistance anytime. With innovative aging in place solutions, Victoria Lifeline is a valuable support system for older adults and those living with chronic conditions.more...See more text
Products and Services
Personal Help Buttons With Fall Detection,
GoSafe Mobile Help Button With Advanced Location Technology,
We have not had a great experience with Victoria lifeline!! My Mom has been a customer for four years she fell the system did not go off I was assured to get a call back between 24 - 48 Hours, 80 hours later nobody has called back to explain what happened? I have made multiple calls and it took me demanding them to come and replace her machine they never offered in three calls in the first 28 hours I made to help us! I feel they are worried about protecting themselves than helping the customer
Dear Kim,
We take this feedback very seriously. As you know, this situation has been escalated to the highest level. You now have a direct link to the Manager in charge of the Response Center.
Regards,
The Victoria Lifeline team
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