Kelsey's

Great food, great service Melissa was awesome

Always have a great experience coming in here. Melissa always makes for a great experience when we go in were always searching for her. Atmosphere is fantastic and when we dont know what to eat we always get great recommendations. Never disappointed!

My boyfriend and I visited this kelseys location in Bolton! We were served by Sarah at the bar and look forward to returning! What excellent service.

Food and service was bad

Went there with girlfriends for a late lunch...

Went there with girlfriends for a late lunch.... got there waited in the lobby for 7 minutes for someone to seat us... no one did so we went to the bar and sat near the bartender. We asked if it was okay to sit where we motioned to, she just shrugged us off. We sat there for another 5 minutes waiting for her to serve us but she completely ignored us. So we got up and went back to the lobby (she saw us but paid no attention) to see if we could find a waiter to seat us in the main dining room. When no one came we sat ourselves near another family (there was only 1 other group in the dining area) thinking that their waiter would be by soon. Finally saw someone putting out cutlery and asked if we could get menus and a waiter. So she brought us the menus and told us our server would be with us shortly, but got our drinks in the meantime. The we hear her go over to the bartender to tell her that she needed to serve us. Well GREAT, the bartender is the first person we wanted! We heard the bartender bark back at her "I'm too busy!" I felt bad for the lady that was helping us.... she came back and took our order telling us that the waitress was a bit busy. After that all we heard was the two of them arguing and the bartender angrily venting about who knows what (and we shouldn't need to know because it shouldn't have happened in the first place). I don't know what her problem was. At the end of the lunch, the bartender threw our receipt down and said "uhhh I don't know if this is yours... but yeah... here... I don't know..." and walked away. The three of us just looked at eachother stunned. You don't work in an environment that requires you to put on a happy face if you can't do it. Horrible experience. I spoke with the manager later and he was very pleasant to speak to, but I can't get over the attitude and disgusting service we received. I love going there and love their food... but it was so inexcusable.