Kelsey's
3.1/5
Opening at 11:00 am
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Details
Information
Reviews
Location

Cuisine type

  • American Cuisine,

Atmosphere

  • Casual,

Languages Spoken

  • English,
Location
20 McEwan Drive East, Bolton, ON L7E 2Y3
Useful Information

Opening Hours *Holiday hours

Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
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Rates:

  • $11 To $25,

Methods of Payment:

Ratings & Reviews - Kelsey's

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3.1/5
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Restaurantica12
By

Waiting

Sunday Night Dinner with friends and we waited over 50 min. just to get wings! It was not a busy night, maybe seven other people in the place. Not sure what took so long. It was not worth the wait.

Atmosphere: 2/5
Food: 3/5
Service: 2/5
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Restaurantica12
By

It was my daughters birthday and she wanted to go...

It was my daughters birthday and she wanted to go to Kelsey's because my granddaughter likes when they sing the Flintstones Birthday song. I made reservations for 6 p.m. so they knew we were coming in. Dinner took about 45 minutes to get to us. Drinks were missed, and never received. During dinner my granddaughter and I asked the staff if they could sing the Happy Birthday song because she and her 2 little girlfriends were excited. They told my granddaughter yes, one waiter even gave her a high 5 for picking the song. We waited forever for the waitress to return, when she finally did we ordered tea, coffee, desert and they told me they would bring my daughter's desert in and sing the song. My granddaughter kept telling her mom we had a nice surprise for her. Well the tea and coffee came, 40 minutes later which was now after 8 p.m. the waitress came with all the desserts and said to my daughter that they were too busy to sing Happy Birthday to her. I was so angry, they embarrassed my daughter in front of her family and friends and they made my granddaughter cry. After the long wait we were all just stunned. The waitress could have come to me personally and told me that there was a problem and I would have told her to just put some sparklers on the cake and we would have sang Happy Birthday to her, it would at least have been something. Will I ever go back, never, nor will any of my family, I will make sure of that. The Bolton Kelsey's is the worst of any Kelsey's I have ever been in. They are slow, the food was cold and they ruined what started out during the day as a nice Birthday. Its not like we can do it over again. They had lots of staff on because their patio was also open and I am sure they could have gotten at least 2 of the staff members to sing or they could have handled it a little more discreetly. Never again.

Atmosphere: 1/5
Food: 4/5
Service: 1/5
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Restaurantica12
By

We came here specifically because we knew that a...

We came here specifically because we knew that a birthday song would be sung - my grandson was 3 today and we told him there would be a surprise at the end of the meal - we were told by the waiter that they could not do it as there were only 2 waiters on - but we counted 4 - it was not that busy and for him to have done it would have meant the difference between a birthday dinner or just a dinner - I have been in the service business all my life and this was poor service - they just could not be bothered - shame on you

Atmosphere: 1/5
Food: 4/5
Service: 1/5
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Restaurantica12
By

The new menu was really nice with a lot of...

The new menu was really nice with a lot of choices. My sandwich was really good however the ceasar dressing was lacking in taste. The service was great and very quick. I believe the girl's name was Nikki. I have been to this restaurant in the past and had banned it from my places to eat in Bolton. I am glad to say that it is back on my list.

Atmosphere: 4/5
Food: 4/5
Service: 5/5
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Restaurantica12
By

Very exciting atmosphere and excellent staff. The...

Very exciting atmosphere and excellent staff. The food was delicous. Kelsey's is the only restaurant in Bolton worth dinning at.

Atmosphere: 5/5
Food: 5/5
Service: 5/5
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