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As soon as we arrived nothing but attitude. It took forever to get served and the platter was like it was slapped together. We were put at a different table, found out later that we would have been beside some lawyers, I guess he doesn't like catering to the middle class. The owner / waiter made no apologies just smart comments, like it was an honor to be there. It is a nice looking restaurant but the service and food will keep me away!
The service was great, fast and friendly...charming owner. The food was fresh, deliscious and the atmosphere was very homey--the owner explained that it was a family owned business. one huge recommendation--- try this dessert called "custard from heaven" --it was so delicious everyone at my table was wanting some.
We were recommended by freinds to go to ventura's, which we did, and what a beautiful restaurant. It was stunning inside and the food was awesome, portions were huge and the service was also good. I was a little shocked to read the reviews about service because our server was wonderful, and the owner came to our table to welcome us to his family owned restaurant. If you go do get the seafood platters as they were AWESOME!
In terms of decor, it is indeed quite beautiful inside, all rustic wood, tablecloths, ample space, etc. The food itself was "ok". The seafood platter included whitefish/calamari and shrimp (all good), and a TERRIBLY oversalted cod. As this restaurant carries many cod dishes, we wondered if they are all prepared so salty. The rice and potatoes were ok as well. Nothing waa "fantastic". Really the thing to complain about was the S-L-O-W service. We arrived with reservations on a typical Saturday night at 8pm. The restaurant certainly was not full. It took 50 minutes to receive our soup, and another 30 after that for the main. The staff was aware this was taking too long. The waitress explained to us that it is better to arrive not in prime time, but after 8pm (which is when we DID arrive!). Then she went on to say that the kitchen will be doubling in size to accomodate more cooks, which made us assume the slow service has been an issue for a while. The owner also came up and tried to explain that often couples wait longer to be served, as his cooks prefer to prepare meals for larger groups.
Seafood platter was a heaping, generous, and perfectly executed assortment of the most succulent and fresh Portuguese-style fish and shellfish. For the price (36.99), this included enough to literally feed a family of four! Lightly battered fish complimented plump shrimp and mussels in a housemade tomato-based sauce. The wine ($30 a bottle) also wonderfully aromatic and reasonably priced.
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