Mercedes Benz

A great product with a visionary mission.

Today I dropped m...

Today I dropped my car off for a minor service. I received a call at 12:45pm saying my car will be ready 1:45. When I arrived and after I payed the bill, I was informed that the car isn't washed yet! And it takes another 30 mins!! Needless to say that nobody informed me of this before 1:55 at the service center, right at the moment that I was waiting for the car keys. Total mess. After 45 minutes I approched the clerck and asked if my car is ready, she went back and brought me the keys, telling me that they have hanged my keys some place and didn't bring it to the front desk for some unknown reason, so if I hadn't asked, I would have been sitting and waiting there even more! I got to my car, only to find out that the car hasn't been cleaned thoroughly, dog hair and dirt everywhere, stains allover doors and windows! :( disastrous. I didn' t have more time to waste today, I informed them of their poor level of service, and left the place. My car acted funny on my way home! I had to pull over and check, Hopefully it's nothing, I really prefer not to go back to the dealership again today!