Customer service puts this cosmetics store on top!
My roommate and I recently went into Lush to browse and the customer service we received was fantastic. When we showed interest in the bubble bars and bath bombs, an employee immediately demoed them. She discussed our product needs with us and showed us several options around the store--in many cases, she explained exactly how to use them to get the best benefit out of the product. This fantastic service was a welcomed experience and has won my loyalty. Plus, they have plenty of vegan-friendly products for us conscientious consumers! :)