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Owner Kim + sister appear 2 be pleasant but don’t be fooled like I was. I brought plenty clothing to sell. I trusted them they hardly sold my items and returned 1 small bag to me after I followed up with them to prepare my unsold items for me to pick up. I shop at style encore which they put down & found numerous of my clothing at 1 location. They take your clothes & what they can’t sell they go to other stores to sell.Scammers / shady - KARMA lets see how long they stay in buss 4.
Professional owner, well curated stock, fair pricing for both the shopper and the Consigner.
Not at all high end. Midrange labels. The item I was interested in was not priced. Felt like I was being sized up before given the price which was incredibly high for the no named piece. Felt like the place was going out of business.
First time consigner, and never again after my experience with It's Our Little Secret. No tickets are issued when you drop off, you can't track your stuff, they don't call or answer calls/emails. When you go to ask for your stuff, you are told it's been donated and shown the door (even when you have pictures). Employees are very rude, owner is dismissive. Pictures are not a contract, as I've learned. Which they dodge but not giving you a ticket or even telling you what their policies are. Avoid.
Amazing service and the clothes are incredible. Lots of gift ideas and helpful staff make it easy to shop.
Owner is amazing! All those clothes are amazing and high quality! One of the best stores in port credit by far. Wide selection of shoes and handbags. Great for Christmas gifts for your wife, mom, or kids! Would highly recommend!
For two years I was selling brand name clothes with It is Our Little Secter at Port Credit. The quality of the clothes offered in the store is excellent but best of luck to whoever is trying to track down if their items have been sold and to get any remuneration for legitimate sales. I have been put through the ringer and told that items were not sold, then when I asked to have them back all of a sudden they were sold at discounted rate. I have lost trust in this retailer. Not recommending it!
yes they have good brand names, I have taken high end clothing there. However, trying to get an inventory of what you left there OR being reimbursed is their BEST KEPT secret! I have called, I have shown up, I have emailed, all to be told from the owner Kym, "I will call you". 9 months later, still waiting! At this point, very under impressed with the way of operating their business!
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