Jiva Relations

Workplace communication is a fine balance, and rifts between coworkers of any level can create inefficiencies that businesses would be remiss not to address. For Lucie Lewis, founder of Jiva Relations, active listening is central to achieving this equilibrium.

“My professional experience made it clear to me that active listening is an extremely important aspect of running a business,” she explains. “But in our workaday world, the reality is that conversations often take a backseat to our to-do list, making it easy to forget and get sidetracked. The consequences of ineffective communication on a business are easy to spot, from lost clients leading to loss of revenue, all the way down to depressed team morale, and all the ways that the corporate culture can suffer as a result. My goal is to help businesses avoid these problems, with active listening as their primary tool.”

Lucie learned the ins and outs of active listening over the course of many years working as a project manager and trainer in the non-profit sector. “I taught active listening to a large number of volunteers, and did a lot of coaching. I even trained groups of parents of children with learning disabilities, and worked as a French teacher in China. So teaching is central to my career; I wanted to explore new approaches to my practice with Jiva Relations, which I founded in 2014.”