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Past Business Hours Phone Support! Call (403)805-0980 |
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We just moved to a new house that came with a great hot tub-however it needed a drain, clean and reboot. John was able to do it all for us in no time and was flexible with evenings when we were available. He was punctual, knowledgeable and patient with our many questions. We would definitely recommend JRD pool and spa for any hot tub/spa needs!
Had a pump issue. Jon was there within the hour (on a Saturday!) and fixed the problem. I always call Jon with my hot tub issues, I know they will be fixed reasonably and promptly! Thanks Jon!!
I am not sure how you could find anyone better. Was early, did the work efficiently, explained the things that needed to be done in plain English, priced reasonably and provided an overall superior service. Best I have ever encountered in the pool and spa service world.
Business Reply July 2, 2018
Thank you for the kind words. We aim to be efficient and straightforward so that our customers know exactly what is going on and how we can go about correcting it.
This company is amazing. I was using someone else and just happened to buy a filter sock off JRD, which was delivered to my home. While he was here, he noticed my cover had chemical burns. He then tested my water and it was horrible. I had been following directions given to me by another hot tub company. JRD balanced my water, helped me get my old company to warranty my cover (the right thing to do) and gained himself a new customer! I’m very impressed! I’ll never use anyone else again.
Business Reply July 2, 2018
We were happy to be of assistance, Nadia. At JRD we love educating our customers so they are well informed and able to keep their personal oasis ready for use. When in doubt we are only a phone call away, ready and willing to help!
I just had JRDce to my home to replace my hotub cover lifter with an engineered cover lifter! I have a disability and this new technical device now makes it so easy to open and close my hotub cover now!!!! Thanks Jon you the best!!?
Business Reply March 9, 2018
We are thrilled to make your hot tub experience that much easier, Ken.
Jon came out to our home on New Years Eve and saved our hot tub from freezing. Very knowledgeable and accommodating! Thanks Jon for helping us out on a very cold December 31st, much appreciated!
Business Reply January 10, 2018
I was happy to brave the cold to rescue your spa. It was a pleasure serving you.
I needed winterization of my hot tub during the winter. The service man was punctual, thorough, explained everything to me, fast, had his own equipment, knowledgeable and was generally a nice guy. I would definitely recommend his company to anyone servicing their hot tubs!
Business Reply January 10, 2018
Thank you very much for your kind words. Always happy to lend a hand.
John is Very knowledgably and will take the time to explain everything.
Business Reply January 10, 2018
Thank you, I always enjoy giving my customers the best possible service.
Always call Jon when we have any issue with our hot tub. He fixes any issues first time, is prompt, reliable and reasonable. Thanks Jon!!
Business Reply January 10, 2018
Thank you sir. It's always a pleasure serving you.
Very knowledgeable and professional
Business Reply January 10, 2018
Thank you. I aim to please.
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