tried to purchase new tires today for my truck, I was told they would need a hour and a half and it would be done. We came back 3 hours later and the truck had not been looked at, not a single person offered any help or even a phone call to let me know it would take longer. terrible service trying to get my keys back as well when I left.
One of the guys at the counter says he is a mechanic and will fix your car at his house for half the price I think his name is gabriel don't go to this location it is full of sketchy people..I don't know how to report it to the management because this location is a franchise but avoid this location at all cost
Service advisors were very friendly and helpful but there is no strict management at this location, I had an appointment for 11 on a Saturday I was told the one technician who can do the inspection shows up on his own time he did not show up untill 11 and had other appointments before me it is now 2pm and my car still hasn't entered the shop...
You'll end up making multiple return trips due to their mechanics negligence. The cherry on-top being that they'll claim it's standard protocol and won't reimburse anything. The district manager didn't even offer an apology. A truly horrible experience