ONE Fertility is a state-of-the-art fertility centre, devoted to providing the most specialized and expert fertility care, treatment and counseling available in Canada. We deliver on our promise of "Life Through Knowledge" and have achieved the very best results in the country. Our success supports our premise, that, in this highly specialized and sensitive discipline, expertise, experience and caring make all the difference.more...See more text
One fertility gave me my beautiful daughter, and did so in a very professional and compassionate way. I am so thankful for all of the staff, nurses and doctors that helped my husband and I on our journey to parenthood. I've read the other reviews and I'd say unfortunately these are probably from individuals who have not yet had success. Much better than clinics friends of mine have gone to that don't take appointments and instead make them get in a line each day. SO accommodating and wonderful!
To date I am highly dissatisfied and disappointed with this clinic and staff. They changed my dr without letting me know. called for blood work and started pushing me to buy $2000 injection immediately without even taking me in confidence. I have to pay $30-40 for getting my own test reports. Pharmacy located in their clinic, charges you much higher price than any other pharmacy in Canada (and they dont price match as well). Dr Taerk told everything wrong about my case without first knowing it.
As a patient, we are really unhappy with the lack of early morning appointments. It appears that the volume of patients has increase dramatically in the last few months. Therefore we believe the clinic should change its operating hours to 6:30am not 7am. Even booking almost a week in advance, the earliest appointment is generally 8am to 9am. In addition to this increased volume and double booking of patients, we are now minimally waiting 30 to 45 minutes for our monitoring to be completed.
As a patient, I have noticed the unique differences about ONE and the ONE Team, that make the fertility centre a business of choice: the ONE staff is positive, while remaining authentic; their processes are efficient (they keep a very well-planned schedule); and resources/information are available to patients if additional clarification is needed following appointments, etc. Perhaps most importantly though, each team member that I have met genuinely cares about the well-being of their patients.
