My purchase at Carleton Place Ford was the best vehicle purchase experience I have ever experienced!
The sales rep that I worked with (Anthony) was knowledgeable, actively listened, provided options and solutions that met my needs, had a calm and pleasant demeanour, let the customer set the pace, was consistently professional, courteous, and empathetic.
The transaction was smooth, seamless, and painless...with no pressure or tension during negotiations.
I highly recommend this business.
Had the works service on my 2012 Mustang. Very thorough and efficient service. Added on brake service which was quickly added to the checks.
Excellent reception, no delays and courteous and helpful service department.
It was easy to make an appointment to get my tires changed around for summer. Staff friendly and they got my SUV in on time and out very quickly. Will definitely go back.
Just traded in on a new 2020 Ford Ranger, Great Sales Team, good vehicle selection, great trade in price given. Very friendly dealership and great service department.
The staff at this location are Fantastic, they were good at explaining all my options, they are honest and treat there customers with respect. If you want a new or used vehicle, they are the number one people to see.
Thanks Carelton Place Ford!
Purchased a 2020 F150 from CP ford...the team was excellent and went above and beyond to ensure we were completely satisfied with our truck.
Great team...great product knowledge....great truck!
Excellent customer service!
I purchased my F150 here last year and brought it in for all the regular maintenance. As a single mom, I really appreciate their guidence with how to take care of my truck and their patience with my gazillion questions.
Its such a relief to have this team to turn to for help. They even pick up my truck and drop it off for me for oil changes...so helpful!
Carleton place ford employee were great help and the dealership as great service been going there for the last year with all issues related to my F150 and its always been the best place to go.
Brought my 2011 Crown Vic Police Interceptor for service due to coolant loss. Coolant was leaking just underneath water pump. Contacted Carleton Place Ford Service and spoke with Lisa. She offered to pre order the part and have it overnight. She also booked an appointment and reserved the loaner.
I start work early at 7 am and I stopped by same evening, picked up the loaner Ford Ecosport. Next day Lisa called me just before noon and told me that car was done.
World Class VIP Service !!!
Had oil change and tire change. Very personable service provider who was friendly and thorough. Provided assessment of potential immediate and near future needs and was bang on on length of time it would take to service my truck. Thanks Lisa.
