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As an elderly woman I was lied to and ripped off. I asked to have front tires rotated from left to right. (not understanding anything about tires). Mike did the rotation, even as another mechanic came out and said the tires were going the wrong way. Mike said it was fine. After paying him to do so and leaving, I was told repeatedly that these were directional tires and wont work as well turned in the wrong direction. Mike refused to fix without charging me again.
I bought a 2012 Mazda 3 from Mike almost 3 years ago for $8000 with under 100,000 km on it and its still a fantastic little car. I discovered my windshield had a crack a couple days after purchase Mike replaced it for free. I wouldn't hesitate buying another car some day.
Had a very nice experience untill recently when the owner (mike) has refused to honour his 1000km or 6 month in-house warranty for a problem that was supposedly fixed. Still having the issue and the only option I was given was to use used parts from a vehicle in which he has for parts that is in an unknown condition. Possibly one of the worst shops/ dealers I have ever dealt with.... WOULD NOT RECOMMEND TO ANYONE unless you enjoy headaches.
Business Reply March 27, 2020
hi maybe you mis understood my warranty, i give a 30 day, or 1,000 km in house warranty for mechanical repairs, i give a 6 month or 6,000km powertrain warranty on the motor and transmission, within the 30 day period, i gave a brand new battery, brand new radiator, and a brand new idle air control valve, that a lone is over $550 . our in house warranty had expired a long time ago , you purshased a 18 year old car, and threating me with iam taking some were else and your paying wasnt nice either
Many years ago, i was in desperate search of a vehicle, I came across Mike at his old place of business. Needless to say I bought a used car from Mike and have never looked back. Mike is an upstanding businessman fair and honest. He doesnt go looking for problems,he finds the problem you are talking about and fixes it for you at a reasonable price. Being a woman I have been to auto shops many times where they like to take advantage of woman, but Mike treats everyone equally and with respect.
Business Reply March 27, 2020
thank you veronika , i really enjoy your company your like me you say whats on your mind no bs thats what i like the most, and we laugh , thank you for being a friend and a customer!!!
The guy at the desk is and ignorant, there’s no customer service offered.
Business Reply March 27, 2020
hi, iam not sure who was behind the desk , probably the helper i let go a long time ago, iam the owner mike and i applogize for what ever happened, thank you mike
Service is great staff are friendly and knowledgeable prices are reasonable I have bought two winter tire combo packages from him and have sent my friends there Thanks for your help Mike Tony K
Sold me a car for good price. Month later the batterydies which should have never been safetied with and there was a chip in the windshield that ended up breaking again I was never told about. Then I found out it has a programming issue and I needed to take it back to Mazda! Never buy a car from here !
Very pleased with the work i just received on my vehicle. I had my brakes and routers done there and they were really fast to get me in and out. Mikes price was one of the best i have ever received. I will definatly be returning again. Thank you good sir
Mikes Auto Zone is the place to buy your next car. We received the top most service and consideration from Mike. He goes over and above to make sure you are happy with your new car or truck or SUV. Thanks Mike. Great job.
I recently bought a car from Mike and would definitely do so again. I enjoyed this experience far more than having purchased at one of the big car lots. Mike and the rest of the staff are kind, honest, helpful, and knowledgeable. Thanks!
Mikes a little rough around the edges but hes the best honest fair and respectful Id gladly take any one of my vehicles to him for work I trust his employees to the fullest but kinda wish mckay still worked for him most intelligent tire tech Ive ever met
Business Reply May 10, 2018
you will be happy to know mckay is back
Do not buy a vehicle from these people they will rip you off and if there is an issue they with you vehicle will postpone the repairs until your dealership warranty is up and you will be out of luck !
Business Reply May 10, 2018
hi please call me i have never postponed a repair
great service in and out in 20 minutes
i bought four used snow tires for my civic and they were mint condition. the service was quick and it was cheaper than anything else i could find. I would recommend these guys to friends and family.
Warning! Do not leave cash to hold a vehicle at Mike's Auto Zone. It will not be returned to the customer, no matter what any sales say to you.
Business Reply May 10, 2018
glenn you left me a $60.00 deposit, we certified the suv , you cancelled the deal,you hit my employees truck and you broke your tail light , you know i gave the $60.00 for my employees damage, what shouldve done is call the police hit and run, but we didnt and you give a bad review !!! really!!!!!!
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