This is not a family friendly place!
If you usually bring snacks, juice, or any outside food for your children when you go out for dinner, then this place is not for you. They have a very strict "no outside food" policy. I had first hand experience with this. My niece was denied of her juice box and crackers when a server noticed them the table. The exact words were 'No outside food. Not allowed.'
Understandably that is their policy, but there was no manager to speak with. So, with an upset and crying little girl, we cancled our 5 dish dinner order and left (we didn't want to ruin other patrons dinner). The result - a happy little girl with her juice box, outside of the restaurant, and 4 hungry adults that will never set foot in Sukhothai again.
Service is key to a phenomonal dinning experience. Unfortunately, the stern / strict service received at Sukhothai has resulted in a loss of formerly returning customers.
We often go to Sukhothai, it's our favorite Thai...
We often go to Sukhothai, it's our favorite Thai place in Ottawa. We've tried several other Thai restaurants and have yet to find one that compares. The food is amazing and more importantly always consistent in the quality and taste. The waitresses are very nice and we know them very well since we go there often.
A perfect 10 for us!
I order take out for dinner often here too and get the Shrimp Red Curry which is out of this world! I love this restuarant. My only complaint was that for lunch we were a group of 6 and all ordered off the lunch menu, except one person who ordered from the full menu which they said was fine to do. That one dish was served easily 10-15 minutes after all the rest of ours.
I don't go to a restaurant for service (it should...
I don't go to a restaurant for service (it should be reasonable and it is here) I go for the food and you won't find any better. I've had both eat-in and eat-out and my wife and I eat here regularly.