Very poor customer service! Can't believe the rude, unfriendly attitude of the staff at this store!
If you can avoid giving your business to this store please do so.
PK
Worst customer service in a place supposed to deliver health/medical equipment for people with disability.
We had 11-11:30am appointment for a compression socks fitter( her name is Gale) that person has no knowledge of being pleasant when she receives a client. We weren't greeted or even good morning. We were few minutes past 11am when we saw her and she told us she had another appointment at 11:30am.
We came at 11am, but we waited at the door with no one to direct us. Unprofessional!
I called on short notice to have 3 grab bars installed in my Mothers bathroom. The person who took my order, Marrita, was very understanding and accommodating. She said she would try to arrange the installation for the following week. The person to whom I spoke about the installation date was also very helpful, and the man who did installation (Wylie) was skillful and friendly. Only 2 bars were needed and Marrita cheerfully and efficiently processed a refund on the phone. Highly recommend them!