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We have visited this restaurant many times (with our young family) and are always pleased with service and food...especially food!! The staff always are so pleasant and make great suggestions, as well as accomodating our young children. This last visit was excellent as usual. Food is always so fresh, vegetables always cooked to perfection. My favourite dish has been the lamb, and risotto. The pizza is the best we've had anywhere, and the portions for the chicken cacciatora were amazing and so delicious. Highly recommend this restaurant. We live out of Hamilton now, but will come back anytime for a beautiful meal. This restaurant is a gem!
I have visited Maccheroni's many times in the past & enjoyed the food & the atmosphere. Unfortunately after my visit today I will never again eat there. I ordered Seafood Pasta & my wife ordered Pasta with vegtables & chicken thighs. My seafood pasta was good but my wife did not like the texture of the skin on the chicken thighs. It looked like the chicken was fully cooked then raw skin put back on top. It looked disgusting. When my wife tried to return the dish the owner himself said to us "No one has complained before! Just pull of the skin & eat it." This is not a very intelligent thing to say when you make a living in the food industry. I voiced my displeasue then for the first time in my life I payed the bill & walked out without finishing my meal. My wife was unhappy with her meal & should have been taken care of. The only positive I can get out of this is if someone were to read this and not visit his resturant. He does not deserve your money.
The food was fabulous. They have the cutest patio. We really enjoyed ourselves, the waitress was a sweetheart. She made great recomandations and was really attentive. Im glad I decided to take a chance and try this hidden treasure.
We dined on the patio off to the side/back of the building. It was quite nice and not a lot of traffic noise even with being so close to the road. The food was quite good, although the service was extremely slow. The waitress was stretched too thin (I think she was the only one serving in the whole place). Also, I called for dinner reservations later in the week. I presume it was the manager I spoke with. He was not overly pleasant to deal with. For a restaurant I would expect a friendlier conversation when I call! Based on other comments and my personal experience, I may consider another place to dine. I'm dissappointed; it was much better before the new management.
I have eaten here before it changed ownership and name. its great! but i called recently and talked to the new manager about doing a group deal. He was very rude to me, lectured me about paying taxes (which apparently was my fault), hassled me where the money was coming from to pay for the meal. After I hung up i felt like i has just been scolded. It sucks though because the the food is good.
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