Since 1937, J.P. Grimard Luggage Manufacturer Inc. in Laval and Montreal (Quebec) Canada, specializes in the retail and corporative sales of luggage including Pelican carrying cases. The company is equally well known for its custom made cases.
J.P. Grimard is an authorized repair centre who honours the warranty on most major brand name luggage against manufacturing defects.
The company is an authorized repair centre accredited by all the major airlines to repair luggage damaged during airline travel.Air Canada
American Tourister
Andiamo
Antler
Atlantic
Benetton
Bric's
Briggs & Riley
Delsey
EYE-D
Hedgren
Heys
High Sierra
Kanu
London Fog
Mancini
McKlein
Pathfinder
Pelican
Ricardo de Beverley
Samboro
Samsonite
Swiss Army
Swiss Gear
Skyway
Timberland
Travelpro
Tumi
Victorinox
Zero Halliburton
Both locations honor the warranty of all the above brands for all manufacturing defects. Two locations to better serve you: Montreal (close to Beaubien Metro station - Petite-Patrie) well situated for easy access by car and by metro. We also have a second location in Laval. Both places offer free parking.
Also you can rest assured while traveling as we are accredited with all the airline companies, upon presentation of your claim form we will attend to your needs and try our best to rectify any problems that you may have had on your trip with your luggage.more...See more text
Entreprise axée sur la récupération de pièces des bagages endommagés par les compagnies aériennes afin de limiter l'empreinte écologique de la clientèle. Pas évident de trouver une pièce sur un bagage qui date de quelques années, mais possible chez JP Grimard.
Réparation effectuée avec professionnalisme. Ils ont pu remplacer une pièce sur ma valise qui a plus de 10 ans. M'ont confirmé recycler les pièces. C'est à leur honneur.
The repair service was really dishonest! I went in for a wheel replacement on my little Samsonite cabin trolley and I was told the whole component would be replaced for 32$. I came in to collect it and noticed nothing had been replaced beside the little rubber wheel alone. It was an old spare piece they must have had lying around. A new set of rubber wheels and tools costs 13$ on Amazon. I surely am not falling for that anymore.
Vraiment la meilleure compagnie si vous avez à faire réparer vos valises ou vous en procurer de nouvelles! J'avais une samsonite black label et la poignée avait cassée. Ils ont réussi à m'en faire parevnir une neuve sous la garantie dans le temps de le dire! Aucun souci. Un service hors pair! Ils ont fait venir d'arizona le modèle que je voulais. Merci encore!
L'endroit privilégié des élites du voyage! Vous apprécierez leur nouveau service vous permettant de suivre en ligne le statut de votre bagage en réparation. Vous pouvez aussi demander de recevoir un SMS ou un courriel aussitôt votre bagage réparé et prêt à cueillir. Un service sur la coche!
TSA in the US broke the zipper pulls on my brand new Samsonite luggage. Not only did Grimard replace the broken pulls, but they replaced all the others so that they would match and look nice...and they found pulls that looked nearly identical to the manufacturer pulls. All of this done quickly, competently and for an extremely reasonable price. I would highly recommend them.
